FAQ

No, a language coach is not the same thing as an ESL tutor. The main differences are:

• An ESL tutor will provide instruction in specific areas, such as essay writing, pronunciation, or reading skills. The tutor is the one who directs what is taught and learned in the sessions.
• A language coach provides support and guidance by working with the client to develop an action plan to meet specific language and communication goals. For coaching to be successful, clients must have a high level of motivation, engagement and willingness to be open and self-reflective. The language coach works with the client to decide what to work on in each session.
   
• Students will look to their ESL tutor for feedback, evaluation, and direction in learning.
• With a language coach, clients take responsibility for their learning process and progress. By doing so, engagement and confidence increase. 
• With an ESL tutor, the focus is on WHAT to learn. A tutor is more of a 'director' of learning.
• With a language coach, the focus is on HOW to learn. A language coach is more of a 'guide' who supports learning.

Costs for coaching sessions, workshops and consulting will depend on your situation and needs. I offer a free initial consultation to fully understand your language and communication goals, and I create a service offer based on the information from the initial consultation.

Reduced rates may be available for low-income individuals and not-for-profit organizations.

I meet clients in a location that is convenient for them. That may be their place of work, a meeting room at a library, a quiet space in their home, or online (via Skype, WeChat or Google Chat).

Clients need to feel relaxed and engaged during a language coaching session, so it's important to find a meeting place that is accessible and comfortable.

You do not have to book a set number of coaching sessions in advance. You can book appointments on an as-needed basis or set a regular schedule for your appointments, as you would with a massage therapist or your hairdresser.

In our initial session, we will discuss your goals and your expectations for how long and how often you would like to meet. These are guidelines and at the end of every session we can change our schedule to meet your needs.

In a coaching session, I take notes as we work on specific language and communication topics. During practice activities, I will invite you to do some self-reflection and then I will offer my feedback if you wish to hear it. After every coaching session, I will send you a written summary of our coaching session with feedback notes and suggestions for practicing in between our sessions.

For coaching in a company setting, I will only offer general updates to HR and supervisors about coaching sessions to maintain the confidentiality guidelines as set out in the ICF code of ethics.

Coaching sessions can be cancelled or rescheduled free of charge at least 24 hours before the scheduled session. If a session is cancelled or rescheduled within 24 hours before the session, a $25 fee may be added to your next scheduled session.